"Our employees had been advocating for years before the pandemic for options that would allow them to reduce commute, care for family and factor in personal needs. However, we faced constraints as a regulated institution. So, once the enabling infrastructure came into place, there was no looking back."

As many as 21 central public sector enterprises (CPSEs) including Maharatna entity ONGC, Navratnas Oil India Ltd (OIL), and Bharat Electronics Ltd (BEL) and Indian Railway Catering and Tourism Corporation Ltd (IRCTC), among others, are functioning without a full-time head.